*********** employee

<p>I called the SARS customer line asking for my vat certificate number, some *********** call center agent answered the call. it is pity i didnt get her name SHE DOESNT HAVE A CLUE ON HOW WHAT IS CUSTOMER SERVICE TO A POINT THAT SHE WENT ON TO PUT ME ON HOLD FOR 12MINUTES THINKING THAT I WILL HANG UP IT IS ALREADY 15H59 I AM STILL ON HOLD. SARS SENIOR MANAGEMENT WHERE EXACTLY DO YOU GET THESE THINGS DONT EVEN KNOW IF I SHOULD CALL HER A HUMAN THAT DOESNT GIVE A **** ABOUT HER JOB.!!!!!! THEONLY THING SHE ENJOYS IS PRESSING THE MUTE BUTTON.</p> <p> </p> <p>NAME OF THE *********** AGENT AND CASE NUMBER: ZISEWA ********** 93</p>