1 reviews | Active since Dec 2016
*********** DELAYING TACTICS
I submitted my TAX Returns around October (Early October). SARS responded to state that my return was selected for VERIFICATION and further requested additional information and I responded to such within few days of receiving such request.
The VERIFICATION according to their set time was expected to have been completed by the 2nd of November 2021.
Upon realising their poor communication skills, where I was expecting them to write me something as a form of update relaiton my case, I received NOTHING.
I then contact them somewhere around the 4th of November to check the progress, the official responded to say that my matter was NOT ATTENDED and she was going to extend it to the "HIGHER" Office in order for AUDITORS to look at it.
I have been spending more than R100 on airtime calling them atleast every three days to check the progress from this HIGH office.
It was only yesterday on the 1st of December 2021 when I called them where I actually realised that I was taken for a ride by this useless institution which to me it seems like they have trained their Call Centre Officials to literally lie to us. I mean, why is it difficult to copy us (TRANSPARENCY) whenever they escalate our cases if indeed they have done so 💁🏽♂️
Why is it difficult to point out the office and the official whom the matter is escalate to 🙆🏾♂️
In a case of BACKLOG stories (which should never be my problem as this is an internal matter)..... South Africa is experiencing a rise of unemployment, why don't they hire advertise position and give our graduates who qualifies to assist.
I am now convinced that SARS does not have leadership and is currently being managed by *********** people.
I am so ****ed right now......no communication, no turn around time, no commitment, no leadership, all you get is stories.
SARS - AT YOUR ESCALATION ✍🏾 your new slogan
