Incompetence at SARS

I used to be a director of a company but resigned a year ago, I was the administrator of the e-filing profile, despite numerous attempts by myself and the new company owners, SARS has been unable to remove me as admistrator and put the new owner on.....two in person visits with ALL the required company resolutions and company documents, given to SAS physically and ALSO uploaded on e-filing, I am STILL the only authorised representative, theyer seems NO option to dlete myself, and SARS is seemingly UNABLE to do so either -- it is a miracle they manage to get their tax, I have been doing the new owners a favour to file their tax returns, but after 6 months of trying to be removed I am simply tired now!!! What to do??????