Heartless money hungry SARS

Iam disgusted with the amount of greediness at SARS they are quick to demand money and don't even look at the circumstances let alone help and point to the correct channels,how is it that they know nothing about pension monies from the old gorvenment but they use to do deductions? And also how do they demand tax from a pensioner receiving a lousy R400 from the investments this is pathetic!!