Going an extra mile

I went to SARS in Diepkloof yesterday to enquire about a Tax Clearance Certificate. The gentleman at Information was impatient with me and didn't even give me a chance to explain what information I needed. He chased me away from the Information Desk. The lady working with him Thembi Mlangeni, called me back to find out what I needed help with. She patiently helped me through the process and gave me the checklist and form to fill in. She for me is an epitome of a good Public Servant because even when her colleague was rude to me she called me back to the same table to redeem the branches service. Big ups Thembi Mlangeni.