Getting nowhere on a dead end street with SARS - Part 2

So My negative review Getting nowhere on a dead end street with SARS was posted on the 17th November and I received ....well ABSOLUTELY NOTHING AS YOU CAN EXPECT FROM SARS

Still to this date I have not had resolution to my issues. Is SARS going to ask me to pay for my SARS late submission Penalty because I have not been able to submit my Income Tax return?

Once again I am trying to resolve what should be a simple matter of the Old Mutual contacting SARS to explain that the Tax directive is for 2021 and NOT for 2020 and then I can complete my SARS, But after numerous mails to all superfund and complaints emails, Although I have had response it has not resolved the issue.