Frustrating experience with SARS identity theft case

I'm extremely disappointed with the service I've received from SARS regarding a ***** case l opened in 2021. Two companies, Infusion Financial Services and Sensor Security Systems (Pty) Ltd, used my identity number to register their employees without my knowledge or consent. Despite providing all necessary documentation, including a HANIS online verification from Home Affairs and an affidavit from SAPS, l've yet to receive a resolution or outcome from SARS. Instead, I've received letters of demand and calls stating | owe SARS R10,000. I've made multiple follow-ups with SARS, only to be told that the case is with their investigation team and they cannot access my file. I'm frustrated and concerned that SARS is not taking my case seriously. I hope that SARS will investigate this matter urgently and provide a satisfactory resolution. Until then, I can only caution others to be vigilant about identity theft and to expect a lengthy and frustrating process when dealing with SARS.