FRUSTRATED REFUND NO SHOW

Filed via efiling received assessment refund due. Nothing so in Aug 2015 call and told for 3rd year in tow bank details. Take all proof in 25th Aug. From then nothing no refund. Call several times go in another 2 times. Lodge complaint 25th Nov call 2 weeks later. No call no refund. 3rd yr happening same back details. Sick of waiting for refund only answer given in progress.<br> Someone help please how long till get my refund<br> My Ref ***.<br> <br> WAYNE TURNER