Frustrated

I visited SARS offices in Dube - Soweto on the 22 10 2015 to submit my returns for 2004 and 2006 as requested by SARS. The service delivery I am happy, my outstanding documents were captured all good- as I was adviced that all has been captured I then asked if there was anything outstanding, I was told no nothing is outstanding. To my suprise on the very same day 22 10 2015, around 16:00 hours I made a call to the call center to confirm if all was well since I came from submitting, I was told that my banking details were outstanding or missing and they can only be updated at the branch, wow how wonderful that is- coming from the branch being told nothing is mission few hour later the system reflect that banking details are outstanding. IS THIS REALLY FAIR FOR ME TO GO TO THE BRANCH AGAIN, GET PENALISED AT WORK FOR MISSING WORK AGAIN when this should have been resolved on the same day. IS IT FAIR THAT MY REPUTATION AT WORK SHOULD BE RUINED by such a small thing that should have been resolved. <br> SARS should upgrade their system and stop messing with people as if they dont have brains and dont lives of their own. Time is of the essense.