For such a prestigious company, your customer service is DISGUSTING!!!!

After waiting in the queue for an hour on the phone, I get through to the most *********** consultant ever!!! I needed assistance with understanding the recalculation of my return and the consultant kept insisting that I dispute it. I have never disputed something with SARS before and this is my first time- letting the consultant know that I need help with where to click (as I was signed in to Efiling), this idiot keeps telling me to click on an option that isn't even there! I was even struggling to hear her because the quality of the sound is pathetic!!!!!!

I am appalled at the service I received from this establishment! Can someone with more knowledge please contact me back because this consultant dropped the call on me!!

*** - CALL ME!!