Efilling login details

Dear SARS Customer Service Team,

I hope this message finds you well. I am writing to express my frustration and seek urgent assistance regarding my SARS eFiling login details. Despite numerous attempts over the past year to update my login information, I have not received any help or resolution.

Details of the Issue:

Old Email and Phone Number: I no longer have access to the email address and phone number currently registered with my eFiling account. Attempts to Resolve: I have contacted SARS multiple times via phone and email, explaining my situation and requesting an update to my contact details. Unfortunately, I have not received any assistance or follow-up. Impact: This issue has significantly impacted my ability to manage my tax affairs efficiently. I am unable to access important tax documents and submit returns, which is causing unnecessary stress and inconvenience.

Request: I kindly request immediate assistance to update my email address and phone number associated with my eFiling account. Please provide clear instructions or direct support to resolve this matter as soon as possible.

Thank you for your attention to this urgent matter. I look forward to your prompt response.

Sincerely, Sithembile Mbele *** ***