e-FILING

I AM WAITING FOR NEARLY 6 MONTHS FOR FEEDBACK ON MY RETURN, I PAY MEDICAL AID FOR GRANDDAUGHTER AND SON, AND I CAN GO TO OUR DOCTER, I SCANNED AND UPLOADED THE LETTER FROM BANK, THE RECEIPTS I PAID, THE AFFIDAVIT FROM MY DAUGHTER TILL NOW NO RESPONSE EVER, I SEE THERE ARE REDUCED IT34 BUT STILL NOTHING - WHAT CAN BE THE HOLD UP