Disgusting service

<p>On the 31st of August my returns were submitted and referred to the auditors which take up to 30 days which was the initial days as per sars consultant. Then after numerous calls it was told that its 30 working days and not days.</p> <p>Then on the 5th of October i was told that my query was escalated and i now need to wait another 21 days. Then after another call made to sars they advise that now there is no turn around time and it has been escalated.</p> <p>No calls from Sars, no feedback from Sars, disgusting service when you speak to the consultants as they tell you upfront they have no feedback and need to wait.</p> <p>When you are in debt to them they make it no secret, but when they owe you, you need to WAIT!</p> <p>I am sick and tired of waiting, and making numerous calls to your illiterate call centre.</p> <p>I need this to be resolved URGENTLY, and if not then i will take it further.</p>