Disgusting, lies, *********** service from SARS

I have been having an objection with SARS for the tax year end 2017 and has been having endless problems trying to resolve this matter. I was sent to their SARS offices more than 4 times and every time my documents gets either lost or not correctly uploaded. This I was blamed for time and time again, for the incompetence of their staff and so called ''Team leaders'' that lie to their customers and makes empty promises. There are numerous notes on my profile of how I was **** to and betrayed by the empty promises that the matter will be escalated after speaking to team leaders such as Sonwabo, Andrea, Unathi, Simphiwe and many others, names are annotated on my profile. The excuse I was given is that the auditors are busy with the objection and they are not obliged to disclose their details or transfer me to them as they are the ''untouchables''. I was advised that every time I went to the SARS offices due to their incompetence my complaint turnaround time will start from scratch where I will need to wait 60 days for it to be resolved. I have already waited 4 x 60 days and even longer. I am amazed with the incompetence of SARS and if I do not get resolution within the next 48 hours I will be going to the Media to expose SARS. I also approached the SARS Tax Ombuds, Molerato after an insert on Scandal advising how efficient they are and that they will even go out to a customer to assist which I deem ''total nonsense''. Molerato simply referred me back to the SARS Contact Centre where I needed to explain myself from all over again and got the same answer once again. This has cost me more money on my phone calls, having to take leave, my petrol, my time because of SARS incompetence.