DISAPPOINTING SERVICE

VERY DISAPPOINTING SERVICE. E-FILING WAS DONE END OF JUNE ALREADY. THERE WAS A CHANGE IN MY PHYSICAL ADDRESS AND BANKING DETAILS IN THE LAST FEW MONTHS. WHICH WAS AMENDED WHEN I DID MY E-FILING.

I HAVE NOTICED THAT MY INITIAL IT34 ON THE 25TH OF JUNE STATED AN ERROR ON THE BANKING DETAILS. I REDID THE ASSESSMENT CORRECTING BANKING DETAILS ON THE 3RD OF JULY.

I HAD NOT RECEIVED ANY COMMUNICATION/LETTERS SAYING ANYTHING ABOUT UPLOADING DOCUMENTS OR VISITING BRANCH TO CORRECT THIS. I HAD TO CALL SEVERAL TIMES TO FINED OUT THE DELAY AND EVERY TIME THERE WAS AN ISSUE WITH SOMETHING ELSE. I AM NOT GIVEN A DIRECT ANSWER.

I WENT TO THE SARS PINETOWN BRANCH WITH DOCUMENTS AND TO FIND OUT THE THE PERSON THAT TOOK THE DOCUMENTS DID NOT TAKE THE FULL LEASE AGREEMENT AND AGAIN NO COMMUNICATION, I CALLED AND A WEEK LATER STILL NOTHING DONE. WHERE IS COMMUNICATION FROM SARS AND WHY AM I NOT GETTING THE CORRECT INFORMATION. I SPOKE TO A SIBUSISO LAST WEEK AND HE SAID THE ERROR FROM SARS SIDE AS THE FULL LEASE WAS NOT SCANNED IN.

HE GAVE ME HIS EMAIL AND I FORWARDED DOCS TO HIM I SENT HIM 2 EMAILS THE SAME DAY BUT IT SEEMED LIKE THE ONE WITH ALL THE REQUIRED DETAILS DID NOT GO THOUGH BUT A SECOND ONE DID. I HAVE BEEN TRYING FROM LAST WEEK TO FIND OUT IF ALL ARE IN ORDER AND STILL NO JOY. SARS SAYS THEY TAKE 21 DAY FOR AN AUDIT TODAY IS THE 23RD. DELAY DELAY DELAY AND WHY AM I NOT GETTING THE ANY COMMUNICATION.