******* deduction

SARS has been deducting R20 000. from my bank account. In February 2022, someone from there called me and said I owed R2.7 mil due to unpaid PAYE. In May 2022 I called Forensic to and was told I needed to send affidavits (both PAYE & Income tax). I did, only to find out that still months later nothing had been done. On the 4th of December 2022, SARS deducted R17 200.00 from my bank account. I called again, spoke to several people including the lady that issued instruction to deduct money from my account (***). On the 14th December I had telephonic meeting with SARS. The lady told me Vukani Mkhize (my previous Tax Accountant), was the one who registered the Company for PAYE and went further to assess my 2014 personal income tax, leaving everything owing SARS. What I don't understand is , SARS already knows who's doing this and I explained to them that in 2016 I lost my business and owed the Accountant R17 00.00. He already threatened me in the past, but didn't know what he was going to do. I call SARS contact center on weekly basis, no one helps. All I hear is that investigations take time but 4 months is a long time. Those people in that contact center really don't care at all. Sometimes they just drop the call or rudely answer you. All the time I call, I'm told I called a wrong section, I should call again. Calling that place is a nightmare. Does anyone check the quality of work in that contact center? SARS tell me how do I come out of this situation. PLEASE HELP ME!! I tried but your SYSTEM is falling me. What must I do?!!