******* and dishonest sars

Im so disappointed and angry how Sars system work i did submitted my return in 14 August 2020 and thy promised me tht i will gt my return within 21 working days by the time i have to get my money thy told me to submit 2019 return and turn around was 30 to 60 working days i waited 2 hours on the line calling them to do a follow up to tell me thy dnt have time frame for my return thir system is useless and thy ***** ******* I've been waiting for 3 months for my money case number *** tax number ***