Complaint

Submitted by return via E-filing on the 4th of Aug 2021. i have been calling the call centre from Friday the 3rd of Sep daily to escalate the meter, everyday, i am told of a new TAT time, first it is 21 working day, then 1 day after that it is 2 working days. these are TAT within TAT, just to get your case escalated. today it is the last day and i called the call centre to be told there is nothing they can do. they have no ideal what to do. this is the worst experience. the last agents by the name of Babalwa just just my call while is was speaking.