Complain

My efilling account is not accessible since March after I went to the branch to request tax types which they couldn’t fix as well as they were not able to merge my company with my individual efilling, I’m not owing anything I’m tax compliant but now why create a system that was meant to make individual lives easier but cannot be able to sort out issues if there’s a system error ? SARS is so *********** they send me from pillar to post , case number after case number I’ve even lost interest now there’s a non complaint status on my business cause of vat returns I haven’t submitted but cannot access my efilling been to the branch updated all documents but still including calling the call center no results at all