Client service

Good day . I claimed my retirement annuity from Old Mutual On the 17 September 2020, The amount was R104 000, It went through to SARS for tax purposes and after that I was paid only R67 000, I will really appreciate if SARS can explain to me how much is the percentage they took from my lump some and why because according to me I was not owing SARS . My name is Seitiso Phildah Molokwane . ID *** , SARS REF NO ***,