Bad Services

Case number : *** - Income Tax Number *** CAHM Berg. ID: *** 088 Dealing with SARS (South African Revenue Service) can be incredibly frustrating, especially when facing unresolved issues. My audit has been pending since October 2024, and despite numerous calls, I either get cut off or can't get through at all. Even making an appointment doesn’t help—SARS just sends an email with a case number, but the problem remains unresolved. Is this due to a staff shortage, or are the employees simply not competent enough to handle the work?