BAD SERVICE

I wanted to do my E filling and discovered that there is a cell number and email address that do not belong to me. I then called the SARS call centre and a very helpful gentleman helped with my username and said that I will be called by someone to add the correct details on the system and receive a password and to date 3 weeks later ,I have still not been assisted instead two people on the other end of the line have dropped my call and never called me back others give lame excuses about how my case with case no:*** will be attended to in 48 working hours and it's 3 WEEKS of me still not being assisted .You are quick to take TAX ,but not quick to assist me you useless fools nx