Bad service at SARS Port Elizabeth

<p>I was ask by SARS to submit documents to SARS branch for verication to release my refund. I went to SARS Port Elizabeth 5th June 2017 i was told everything is fine. i waited for two weeks nothing happened , then i called SARS call center on 12th June 2017.</p> <p>My query is busy with the auditor I must call later on Thursday 15th June 2017. I called and I was told to go SARS branch again because verification was not done wright. I went there again on 19th June 2017. The lady assistant me and said it done, Later today I called the call center to verify and I was told nothing was submitted I must go to the branch again.</p> <p>My question is how many times must I go to SARS Port Elizabeth to get this verification right for my REFUND to be release?</p>