RT
Rushana T
1 reviews | Active since Aug 2023
07 Aug 2023, 12:04
bad call center agemnts
You wait forever to finally get to speak an agent ,if you request a call back and agents call back they are unable to help you ,keep putting you on hold and drop the call on you .If an agent is willing to help, please call me on *** its regarding my refund which is put on hold ,I have submitted all docs a month ago and no feedback has been received.Really disgusted in your service .Its online and call center agents cant even help you
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Replies (2)RT
Rushana T's updateReviewer Update
08 Aug 2023, 16:12I am utterly disgusted at the service I recieved from SARS contact centre agents. Instead of assisting me on how to go about with a refund that's on hold they drop the calls on me. 7 agents this far have just dropped the calls when i want to ask them what i should do or how they can assist me. Their customer service is absolutely putrid and they were really useless
RT
Rushana T's update08 Aug 2023, 16:12
Reviewer Update
I am utterly disgusted at the service I recieved from SARS contact centre agents. Instead of assisting me on how to go about with a refund that's on hold they drop the calls on me. 7 agents this far have just dropped the calls when i want to ask them what i should do or how they can assist me. Their customer service is absolutely putrid and they were really useless
RT
Rushana T's updateReviewer Update
17 Aug 2023, 11:04Aaaa still no reply.. Disgusted in your service
RT
Rushana T's update17 Aug 2023, 11:04
Reviewer Update
Aaaa still no reply.. Disgusted in your service