Almost a month of constant call backs and us calling in - no improvement. Friday will be a month that we still can't access EFiling.

@SARS Efiling - COMPLAINT This is the first hiccup we have had with you and for some unknown reason, we are unable to proceed further. We have used the callback service several times, called in multiple times, emailed, and followed all the available channels, yet we are still unable to reset our eFiling password. According to your call center, the issue has been escalated, but it seems to be stuck there. It has been 3 weeks. Kindly contact me, as we should not be incurring any expenses to drive to your branch for a system failure or for something that, from a technical perspective, should not be this difficult to resolve. Please address this urgently *** - Lorraine Cronje