Absolutely poor service from SARS.

My husband has been regularly contacting SARS to file his tax returns with SARS. He was told he has to add himself as a REP for his company and he has been trying but SARS is failing him. He's been booking appointments and asking them to call back but they don't return the calls. Whenever he does get through, he has to explain to another consultant and submit the required documents each and every time. This is ridiculous.