1 reviews | Active since Oct 2024
Worst product and no aftersale service 👎🏾
The worst experience that I’ve ever had,I bought a wig from them and damn do I not regret it for so much money that I’ve spent.When I bought my hair I wanted value for money instead I got thee cheapest wig quality ever.Ive sent emails,messages, I personally went there complain at their sandton branch and there was no after sale service.(Nomfundo) the lady in reception didn’t even show any remorse instead I was told to add another bundle on a new wig that I’ve worn for not more that 5times.This thing is sheredding and makes the house messy, the curls are as though it’s old wig and doesn’t have volume.The people that get first class treatment/priory are the celebrities because yet money is the same.I will never ever refer anyone to that place ever.Worst service and product
Thank you for sharing your experience with us. I’m very sorry to hear about the issues you’ve encountered with your wig purchase and the service you received. It’s clear that we did not meet your expectations, and I sincerely apologize for the frustration this has caused.
We strive to provide quality products and excellent customer service, and it’s disappointing to learn that we fell short in your case. Your feedback regarding the quality of the wig and the lack of support from our staff is invaluable, and I will ensure it is shared with the appropriate team for further review.
I would like to assist you in resolving this matter. If you could provide me with your purchase details, I will do my best to find a suitable solution for you.
Thank you for your patience, and I hope to make this right.
Best regards,
Thank you for sharing your experience with us. I’m very sorry to hear about the issues you’ve encountered with your wig purchase and the service you received. It’s clear that we did not meet your expectations, and I sincerely apologize for the frustration this has caused.
We strive to provide quality products and excellent customer service, and it’s disappointing to learn that we fell short in your case. Your feedback regarding the quality of the wig and the lack of support from our staff is invaluable, and I will ensure it is shared with the appropriate team for further review.
I would like to assist you in resolving this matter. If you could provide me with your purchase details, I will do my best to find a suitable solution for you.
Thank you for your patience, and I hope to make this right.
Best regards,