Sarharp hair line selling **** wigs

Good morning my Name is Tebogo Aphane from Pretoria East.i bought a brazilian wig at Sarharp hairline in Nedbank plaza pretoria branch in December 2023,the wigs that they are selling for celebrities and showing in their page is not the same hair they sold to me,the hair is **** it tangles a lot i can’t even wear it,i tried returning it a week after purchasing it and they took it for 6 days then returned the same hair washed and straightened ,a day after wearing it started to tangle even more than before i called them to report the matter again and they said the is nothing they can do to help me they even blocked me on instagram and facebook. please help me this wig was Expensive i bought it on Special for R4390 3inch black friday special.