HB
Hlengiwe B
1 reviews | Active since Jun 2021
26 Nov 2022, 19:01
Pathetic Service
I went to the branch in Glenwood (Village Shopping Centre) The lady that deals with payments was so rude & no customer service skills whatsoever,more concerned about chewing chips & pressing her phone.The other one tried being nice(Elaine) she even went and got me that wig bag since I bought a wig.By the way I also noticed that the wig looks like it’s from China mall-looks far from what we see on Instagram.They also ask you to pay before they install you which I found rather weird ended up taking the wig & left!
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Sarhap Hair Line's replyOfficial
27 Nov 2022, 06:26Hi apologies for inconvenience caused, we look into the matter with the Glenwood branch, we source our hair from reputable global suppliers and sell various varieties of hair ranging from Peruvian to Vietnam to HD Lace, what you see on instagram all are our pictures same as what we sell unfortunately we don’t allow service before payment, it’s pay before service
Thanks
Thanks
Sarhap Hair Line's reply27 Nov 2022, 06:26
Official
Hi apologies for inconvenience caused, we look into the matter with the Glenwood branch, we source our hair from reputable global suppliers and sell various varieties of hair ranging from Peruvian to Vietnam to HD Lace, what you see on instagram all are our pictures same as what we sell unfortunately we don’t allow service before payment, it’s pay before service
Thanks
Thanks