I had bad experience with SarHap hair line

I had bad experience with SarHap hair line. I bought the Malaysian 20inch hair, n it was damaged after I swim with it, after a week I bought it. I took it back to the Pretoria branch for fixing. I was told to buy 2 bundles for fixing. After it was fixed I collected it n wore it on the 3 day it started tangling like hell 😢😢 I took it back they said they make will do a treatment, they never called me back to say the hair is ready, 2 months later I went back to check my hair only to find that nothing has changed. woooooow there is no difference at all 🤷🏽♀️🤷🏽♀️ mayb because I’m not a celebrity. Tht is how they treat us ordinary people while we have paid with our hard earned cash 👐🏾 never ever 😢😢