UNPROFESSIONAL INGI , STILL WAITING FOR FEEDBACK

I CALL THE SAQA ON THE 25/09/2018 ON THE NUNBER ********** OPTION 3 WANT TO VERIFY THE QUALIFICATIONS, I WAS TOLD BY THE LADY TO COMPLETE THAT CONSENT FORM AND SEND IT TO VERIFICATION'S AND IT WILL TAKE 7 DAYS. WHICH I DID. TODAY I CALL AGAIN SAME NUMBER OTION 3 I SPOKE TO COSY, COSY TRANSFER ME TO NESY, NESY TRANSFER ME TO THE EXTENSION THAT SHE SAID THERE IS A LADY BY THE NAME OF MPHO WHO WILL BE ABLE TO ASSIST ME SHE ALSO GIVE ME THE EXTENSION 5066 IN CASE I DONT GET HOLD OF HER, BUT ALL EXTENSION I TRIED WITH NO LUCK, I CALL AGAIN I SPOKE TO AN UNPROFESSIONAL, EXCEPTIONAL RUDE, NO CUSTOMER SERVICE, DISGUSTING SERVICE I GOT FROM INGI, 1. INGI DID NOT WANT TO LISTERN TO MY FRUSTRATION. 2. SHE HANG THE PHONE DOWN ON MY EAR WHAT A RUDE LADY!!!!!!!!!!!!!!!!! ARE ALL CLIENT BEING TREATED LIKE THESE !!!!!!! SHORKING SERVICE!!!!!!!!!!!!! INGI IS SO PROFFESIONAL RUDE.