SAP South Africa sells 100 SAP Hub Licences

Hi <br> <br> SAP South Africa Training department sold 100 Hub Licences to Open Source Int.<br> <br> Payment for these licences have been made in July in full and now the customers are sitting with out any access for Licences they have paid for well in advance.<br> <br> Please could someone from SAP SA please address this problem urgently.<br> <br> Kind regards<br> Kasy Aboo