Exceptional service I received from Wil department

Nompulelo, I want to extend my sincerest gratitude and admiration for your outstanding support and perseverance in ensuring I received the assistance I needed. Despite the initial assessor's cancellation and lack of follow-through, you stepped in and took charge, coordinating a new assessment and following up diligently. Your dedication, professionalism, and commitment to excellence are truly commendable. After being transferred between multiple representatives at SANTS, your prompt response to my email and consistent follow-ups were a breath of fresh air. You went above and beyond to ensure a successful outcome, and I'm deeply appreciative of your efforts. You're a true asset to the WIL department and a shining example of exceptional customer service!

I wish others in that place could learn from your example

Kind regards Anathi Majenge