KH
Konstant H

1 reviews | Active since Jul 2011

08 Jan 2020, 04:52

Zero service

There's only one thing that is worse than terrible service, and that is no service. Santam has been processing a claim for well over a month now. No feedback. No response. No nothing. Luckily I have sold the flat that they underwrite the building insurance for so as soon as I push and push and push to get this claim settled, I will be done with them and they will be out of my life forever. Life's too short to have to deal with the likes of Santam.

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Replies (2)
KH
Konstant H's update08 Jan 2020, 07:24
Reviewer Update
that would be fantastic thanks.
KH
Konstant H's update08 Jan 2020, 07:32
Reviewer Update
I always try and play nice first by sending emails asking for feedback and following all reasonable channels, but as a last resort I will bash your brand to get results.