you suck!

Item: Santam
Rating: 1
Author: charmaine W

I am still awaiting my refund on my policy after my claim was paid i was still paying a premium for a written off vehicle. Now that they need to pay me back they have stories. please JUST PAY MY MONEY BACK NOW!

Helpful (0)

Replies (3)

Santam's replyOfficial

30 May 2018, 13:36

Good day Charmaine,

Thank you for your post here.

We are really sorry about this and can understand your frustration. We will liaise with our accounts department regarding the refund due to you and will revert back.

Thank you very much.

Kind regards

Stephan Olivier

Client care media manager

Best regards,

Santam's reply30 May 2018, 13:36

Official

Good day Charmaine,

Thank you for your post here.

We are really sorry about this and can understand your frustration. We will liaise with our accounts department regarding the refund due to you and will revert back.

Thank you very much.

Kind regards

Stephan Olivier

Client care media manager

Best regards,

charmaine W's updateReviewer Update

30 May 2018, 14:25

thank you Stephan i hope this matter will be sorted soonest i need to pay my bond by friday with this refund.

charmaine W's update30 May 2018, 14:25

Reviewer Update

thank you Stephan i hope this matter will be sorted soonest i need to pay my bond by friday with this refund.

Santam's replyOfficial

30 May 2018, 14:47

Good day Charmaine,

I have requested feedback from accounts and will respond soonest I hear back from them.

Kind regards

Stephan Olivier

Client care media manager

Best regards,

Santam's reply30 May 2018, 14:47

Official

Good day Charmaine,

I have requested feedback from accounts and will respond soonest I hear back from them.

Kind regards

Stephan Olivier

Client care media manager

Best regards,