AG
Ayanda G

1 reviews | Active since Oct 2015

06 Feb 2017, 12:22

You have proven to be pathetic beyond my minds imagination

<p>I just got an sms from this horrible company which clearly deserves no clients that I owe for October, for the love of god and I am crying out to Allah right now, how messed up are your books that we are in February of 2017 and you are telling me about lousy October 2016 payment???????????????????? Is there any sense in that? </p> <p> </p> <p>I have called this whack company and the lady tells me that payment was recieved and that it is an system error. </p> <p> </p> <p>Now the question is, how in the hell is that my damn problem. RECTIFY THIS MESS AND GET THE HELL BACK TO ME !!!!!!!!!!!!! This is my money not ours and if you fail to provide proper service I suggest you close your company down. </p> <p> </p> <p>My partner says I should add car hire, lmao he has serious jokes, if it were up to me I would cancell this policy with immediate effect. YOU SUCK BIG TIME and no one should find themselves insured with you. EVER!!!!!!!!!!!!!!!!! You would be giving your sould to Lucifer himself. </p>

0
Replies (3)
Santam
Santam's reply06 Feb 2017, 14:14
Official

Good day

Thank you for your post.

Please be advised that we are in the process of investigating your complaint.

We will contact you soon.

Thank you and kind regards

Kurt Koopman

Client Care Manager

AG
Ayanda G's update06 Feb 2017, 16:27
Reviewer Update

Dont bother yourself Kurt, the lady said she will investigate and get back to me, EMPTY PROMISES, all this company knows is how to ask for money but not provide the required service. I am highly upset and you have lost my loyalty as a client. You can no way in hell tell me about a missed October payment in February, that just shows how *********** Santam is. GET YOUR PROCESSES in order.

SANTAM ONLY COMMUNICATES WHEN THEY WANT MONEY NOTHING MORE. IF I HAD NOT LAID THIS COMPLAINT THAT CLEVER WOMAN WOULD HAVE STILL NOT GOTTEN BACK TO ME. YOUR PAYING YOUR STAFF TO TWIDDLE THUMBS. STOP EMAILING ME, ASKING FOR MY ID NUMBER, I PAY ALMOST A THOUSAND RANDS ON THAT INSURANCE AT LEAST HAVE THE DAMN DECENCY TO CALL ME FROM THAT THOUSAND YOU SO GLADLY TAKE, SPARE A LOUSY R20 AND PICK UP YOUR LINE AND ATTEMPT TO CALL THIS SO CALLED VALUABLE CLIENT AND STOP FILLING MY EMAILS WITH ****.

AG
Ayanda G's update06 Feb 2017, 16:29
Reviewer Update

THE SAME WAY YOU CONTACT ME WHEN YOU WANT MONEY, USE THAT MODE OF COMMUNICATION.

WASTE OF A COMPANY!!!!!!!!!!!!!!!!!!! AND MY DAMN MONEY