NV
Natasha V

1 reviews | Active since Mar 2016

17 Sept 2024, 09:19

Yokama's service was average

Yokama's service was average. She took very long with the call, could not find the additional vehicle I was trying to insure and when I asked for my premium to be reviewed on my currently insured vehicle (for which I have had the same insurance for almost 5 years without claims), I was told that they could knock R50 off, but the review date is 1 Dec and the premium will increase in any event. I will be searching for another insurer soon.

0
Replies (2)
Santam
Santam's reply17 Sept 2024, 09:32
Official
Good day,

We are really sorry to hear that.
Kindly provide us with your policy number to enable us to assist you?

Regards
Client care
Santam
Santam's reply19 Sept 2024, 16:10
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care