TH
Tebogo H
1 reviews | Active since Apr 2014
04 Oct 2020, 15:09
Wrongfully Debited for more than 5 months
I cancelled my vehicle insurance end of April due to i was laidoff work without pay due to Covid 19. Since i cancelled my insurance they NEVER stopped debiting me and ive incurred bank charges for the past 4-5 months. VUM Emerging Insurance underwritten by Santum. Policy Number is #222674. I want them to settle the bank charges for the months they debited me and stop attempting to debit me!!!!!
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Santam's replyOfficial
05 Oct 2020, 06:58Good day Tebogo,
Thank you for your review above.
We are really sorry to hear that and will get in touch with VUM and request them to urgently attend, make contact with you and resolve this matter.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you for your review above.
We are really sorry to hear that and will get in touch with VUM and request them to urgently attend, make contact with you and resolve this matter.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply05 Oct 2020, 06:58
Official
Good day Tebogo,
Thank you for your review above.
We are really sorry to hear that and will get in touch with VUM and request them to urgently attend, make contact with you and resolve this matter.
Thank you and kind regards
Stephan Olivier
Client care media manager
Thank you for your review above.
We are really sorry to hear that and will get in touch with VUM and request them to urgently attend, make contact with you and resolve this matter.
Thank you and kind regards
Stephan Olivier
Client care media manager
Best regards,