Worst Service from an Insurance Company

Item: Santam
Rating: 1
Author: Vanessa K

Submitted a 3rd party claim on the 2nd of December. No feedback after numerous calls and emails.

Helpful (0)

Replies (5)

Santam's replyOfficial

19 Dec 2022, 11:21

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Santam's reply19 Dec 2022, 11:21

Official

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Santam's replyOfficial

19 Dec 2022, 11:49

Good day,

Could you please provide us with the correct claim number -- appears the one noted here is incorrect?

Thank you and kind regards
Client care

Santam's reply19 Dec 2022, 11:49

Official

Good day,

Could you please provide us with the correct claim number -- appears the one noted here is incorrect?

Thank you and kind regards
Client care

Santam's replyOfficial

19 Dec 2022, 14:46

Good day,

Thank you very much

Santam's reply19 Dec 2022, 14:46

Official

Good day,

Thank you very much

Vanessa K's updateReviewer Update

21 Dec 2022, 19:19

I was assured that I will receive an update via email . Still waiting

Vanessa K's update21 Dec 2022, 19:19

Reviewer Update

I was assured that I will receive an update via email . Still waiting

Santam's replyOfficial

22 Dec 2022, 07:04

Good morning,

We have requested our legal team to urgently make contact with you.

Regards
Client care

Santam's reply22 Dec 2022, 07:04

Official

Good morning,

We have requested our legal team to urgently make contact with you.

Regards
Client care