MD
Muano D
1 reviews | Active since Jun 2020
27 Aug 2025, 20:46
WORST GADGET INSUARER EVER!
I just had the worst experience with Santam after losing my device, My device got ****** and when I reported it they now need proof of purchase of which i am struggling to get, funny enough I have been paying my premiums and this was never asked when I joined it seems I have paid for nothing all this months, Whatever you do stay away from Santam! The rudeness of the agent assigned to my case is something else I have never experienced such.
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Santam's replyOfficial
27 Aug 2025, 20:52Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply27 Aug 2025, 20:52
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
MD
Muano D's updateReviewer Update
01 Sept 2025, 20:35So it was paid using a Makro voucher and when I got to the store the phone is not in stock, funny enough the value of my phone was R11000 but only got R9000 why is that we're forced to a voucher rather than an actual payout it is really annoying, my friendly advice to everyone is to stay away from santam my last email I received no response from the agent Pulane of course, lesson learned the hardway
MD
Muano D's update01 Sept 2025, 20:35
Reviewer Update
So it was paid using a Makro voucher and when I got to the store the phone is not in stock, funny enough the value of my phone was R11000 but only got R9000 why is that we're forced to a voucher rather than an actual payout it is really annoying, my friendly advice to everyone is to stay away from santam my last email I received no response from the agent Pulane of course, lesson learned the hardway