worst experience in my life!

<p>Documentation for my 3rd party claim was submitted on the 16th, Saghwee confirmed that the payment would be in by Thursday. So my appointment was for Thursday.<br />Thursday no money, moved appointment to Monday.<br />Still no money this morning, Friday. Phoned his number and a colleague advised me that the funds were only approved yesterday, and not sure when the money will be in my account as the bank needs to 'release' it.<br />Neither Kurt Koopman or Saghwee Albertyn even bothered to reply to my email yesterday.</p> <p>This is far beyond pathetic service!!!</p> <p>And i will never, EVER consider SANTAM as my insurance provider for me or my business.</p>