JvdM
Jani van der Merwe
1 reviews | Active since Sept 2016
06 Aug 2021, 11:02
Worst
Worst worst. Brokers ***********
Helpful (0)
Replies (8)0
Replies (8)
Santam's replyOfficial
06 Aug 2021, 11:23Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply06 Aug 2021, 11:23
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
JvdM
Jani van der Merwe's updateReviewer Update
06 Aug 2021, 12:50Phone me on *** or ***
JvdM
Jani van der Merwe's update06 Aug 2021, 12:50
Reviewer Update
Phone me on *** or ***
JvdM
Jani van der Merwe's updateReviewer Update
06 Aug 2021, 13:04Brokers *********** and I'm the one stuggelng
JvdM
Jani van der Merwe's update06 Aug 2021, 13:04
Reviewer Update
Brokers *********** and I'm the one stuggelng
Santam's replyOfficial
06 Aug 2021, 13:20Good day Jani,
The broker is not in the employment of Santam.
They are acting independently and if you have any issues and concerns with your broker's actions and advice, then you can approach the office of the FAIS Ombudsman for assistance.
Thank you and kind regards
Client care Team
The broker is not in the employment of Santam.
They are acting independently and if you have any issues and concerns with your broker's actions and advice, then you can approach the office of the FAIS Ombudsman for assistance.
Thank you and kind regards
Client care Team
Santam's reply06 Aug 2021, 13:20
Official
Good day Jani,
The broker is not in the employment of Santam.
They are acting independently and if you have any issues and concerns with your broker's actions and advice, then you can approach the office of the FAIS Ombudsman for assistance.
Thank you and kind regards
Client care Team
The broker is not in the employment of Santam.
They are acting independently and if you have any issues and concerns with your broker's actions and advice, then you can approach the office of the FAIS Ombudsman for assistance.
Thank you and kind regards
Client care Team
JvdM
Jani van der Merwe's updateReviewer Update
06 Aug 2021, 13:44And with santam
JvdM
Jani van der Merwe's update06 Aug 2021, 13:44
Reviewer Update
And with santam
Santam's replyOfficial
06 Aug 2021, 13:52Good day,
We have sent you an email earlier to the noted email address.
Please provide more context in respect of your complaint/concerns?
Kind regards
Client care ream
We have sent you an email earlier to the noted email address.
Please provide more context in respect of your complaint/concerns?
Kind regards
Client care ream
Santam's reply06 Aug 2021, 13:52
Official
Good day,
We have sent you an email earlier to the noted email address.
Please provide more context in respect of your complaint/concerns?
Kind regards
Client care ream
We have sent you an email earlier to the noted email address.
Please provide more context in respect of your complaint/concerns?
Kind regards
Client care ream
JvdM
Jani van der Merwe's updateReviewer Update
06 Aug 2021, 14:06Can you please contact ***
JvdM
Jani van der Merwe's update06 Aug 2021, 14:06
Reviewer Update
Can you please contact ***
JvdM
Jani van der Merwe's updateReviewer Update
06 Aug 2021, 14:10daughter Jani van der Merwe ID *** 081 ask Jaco Botha at this firm (Mid***us brokers for Santam phone number ***) to add her vehicle Ford Ecosport on her insurance with motor rental on the 1st of June 2021. On the 4th of June 2021 she was in an accident. When she report it she is accused of not complying with the necessary requirements such as photos of the vehicle as well as a report from a ford dealer that the vehicle is 100% correct. So I wrote to them on the 21st of July 2021 if the can supply me of the originally writing from Santam wanted the requirements as well as here they passed it on to my daughter. Up to today no reply. So it appears as if there was negligence on the part of the broker and that the vehicle was never put on in time. Up till today my daughter got no transport, the vehicle is still at the panel beater, So there is storage money, towing cost, trauma, stress, inconvenience, costs and no vehicle or help. Can you assist use in this? Regards Gielie
JvdM
Jani van der Merwe's update06 Aug 2021, 14:10
Reviewer Update
daughter Jani van der Merwe ID *** 081 ask Jaco Botha at this firm (Mid***us brokers for Santam phone number ***) to add her vehicle Ford Ecosport on her insurance with motor rental on the 1st of June 2021. On the 4th of June 2021 she was in an accident. When she report it she is accused of not complying with the necessary requirements such as photos of the vehicle as well as a report from a ford dealer that the vehicle is 100% correct. So I wrote to them on the 21st of July 2021 if the can supply me of the originally writing from Santam wanted the requirements as well as here they passed it on to my daughter. Up to today no reply. So it appears as if there was negligence on the part of the broker and that the vehicle was never put on in time. Up till today my daughter got no transport, the vehicle is still at the panel beater, So there is storage money, towing cost, trauma, stress, inconvenience, costs and no vehicle or help. Can you assist use in this? Regards Gielie