JL
Jean-paul Louw

1 reviews | Active since Sept 2017

20 Jul 2023, 16:46

Wonderful experience , exceptional customer service

I had a wonderful call experience dealing with Gladys Ntini from Santam getting my car insured. She was very helpful in explaining everything I needed to know, and was patient with me whenever I asked her to repeat something or explain something I did not fully understand. She is a very positive person and I would recommend any client getting through to her to be thankful as they got the best agent to speak with. Customer service #1 ! You go Gladys, thank you for calling me back as well, I really appreciate all your effort and kindness.

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Replies (2)
Santam
Santam's reply20 Jul 2023, 16:51
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
JL
Jean-paul Louw's update20 Jul 2023, 16:59
Reviewer Update
Thank you, I appreciate it.