Why Santam Why?

I honestly do not know why Santam use Paramount Body Works, they gave them the approval for repair to our Amarok 80 days ago, the vehicle was dropped off on the 22nd March collecting dust NOTHING has been done, and no one is taking ownership of this. Shocking shocking service, I would NEVER EVER recommend using them. Next time I will insist Santam sends us elsewhere in Port Elizabeth. Wayne the manager dodges calls and makes excuses why your vehicle is still sitting on the pavement.