JN
Jason N
1 reviews | Active since Aug 2014
19 Mar 2015, 15:12
What a helpful employee!!
Afternoon<br> <br> I have to thank Nadine Goosen (and team) for her/their awesome support and helpfulness when handling my insurance claim. I was out the country (Hong Kong) when my bag (containing my passport, camera, etc.) was ******. Nadine was efficient and so clued up when it came to procedure, etc. Credit given where credit is due! <br> Just a day and a half after submitting the claim forms, I was emailed informing me that the claim had gone through and that I would be paid out. Thanks TIC, Europ Insurance, Santam and team for the way this matter was handled. I SHALL be using you, and only you, in my future travels!<br> <br> Regards, <br> Jason
Helpful (0)
Replies (1)0
Replies (1)Santam's replyOfficial
19 Mar 2015, 15:22Hello Nefdt,
We are very happy to hear about your wonderful experience and thank you for informing us thereof.
It is always wonderful to hear positive feedback from our clients about our service delivery and we pride ourselves in providing the best possible service to our clients.
We will ensure that Nadine's manager also become aware of the exceptional service she delivered to you.
We thank and kind regards.
Stephan Olivier
Client care media manager
We are very happy to hear about your wonderful experience and thank you for informing us thereof.
It is always wonderful to hear positive feedback from our clients about our service delivery and we pride ourselves in providing the best possible service to our clients.
We will ensure that Nadine's manager also become aware of the exceptional service she delivered to you.
We thank and kind regards.
Stephan Olivier
Client care media manager
Santam's reply19 Mar 2015, 15:22
Official
Hello Nefdt,
We are very happy to hear about your wonderful experience and thank you for informing us thereof.
It is always wonderful to hear positive feedback from our clients about our service delivery and we pride ourselves in providing the best possible service to our clients.
We will ensure that Nadine's manager also become aware of the exceptional service she delivered to you.
We thank and kind regards.
Stephan Olivier
Client care media manager
We are very happy to hear about your wonderful experience and thank you for informing us thereof.
It is always wonderful to hear positive feedback from our clients about our service delivery and we pride ourselves in providing the best possible service to our clients.
We will ensure that Nadine's manager also become aware of the exceptional service she delivered to you.
We thank and kind regards.
Stephan Olivier
Client care media manager
