CS
Christopher S

1 reviews | Active since Nov 2015

19 May 2025, 09:10

Well done Mr NONGAUZA of Santam insurers

I reached out to various companies for comparative quotes when my insurance company refused to honour a valid claim. I was assisted by ATHOLE NONGAUZA who made every effort to check how my process was going & changed our added other items to their proposal. I did not go with their quotation, but I have never before had such determined service from an insurance salesman. Full marks to the man, Mr NONGAUZA, for chasing me until I had made a decision - & then accepted my decision not to take the policy with such grace. I wish him every success & compliment his manager for giving such good training & guidance.

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Replies (1)
Santam
Santam's reply19 May 2025, 09:12
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.