We were looking for new home insurance for my grandmother

We were looking for new home insurance for my grandmother. We got a call from Bongani Zibula at Santam offices. 1. When he answered the call and based on voice tone on my grandmother's picked up she's an older lady, spoke with her and repeated information patiently and in her home language just so she understands the terms of her agreement. 2. When my grandmother wouldn't understand information or couldn't answer questions quick enough due to her enquiring with me, he was patient to give her a chance to enquire with me and give him a response. 3. He asked her what she would need and even gave me a chance to state what I think my grandmother would need out of her insurance company. 4. He made being joining Santam insurance a breeze. Siyabonga Bongani ngesikhathi sakho nokuba nokubekezela kumzali wami.