LA
Lecia A
1 reviews | Active since Jun 2018
28 Jun 2018, 16:57
Waiting for refund!
Deducted money from my bank account after my policy of 1 day were cancelled. Now I have to wait 30 day's to get my money back that were not even authorised to be deduct.!
BAD SERVICE!
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Replies (1)
Santam's replyOfficial
29 Jun 2018, 08:19Good morning Lecia,
We thank you for your post. We are really sorry to hear about your frustration and the inconvenience caused.
We would like to investigate this and would appreciate it if you could provide us with your policy number so that we can trace it on our side?
We thank you in advance.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply29 Jun 2018, 08:19
Official
Good morning Lecia,
We thank you for your post. We are really sorry to hear about your frustration and the inconvenience caused.
We would like to investigate this and would appreciate it if you could provide us with your policy number so that we can trace it on our side?
We thank you in advance.
Kind regards
Stephan Olivier
Client care media manager
Best regards,