BD
Brian D

1 reviews | Active since Mar 2009

23 Jun 2016, 19:42

Waiting for a small motor claim to be assessed

<p>As per Santam's instructions, I obtained a quote from the panelbeater they specified.</p> <p>The panelbeater emailed this quote to Santam (and me) on 19 th June.</p> <p>When will Santam assess my claim?</p> <p>Claim number ********** 32.</p> <p> </p>

0
Replies (3)
Santam
Santam's reply24 Jun 2016, 05:51
Official

Dear Brian,

Thank you for your posting above. We are really sorry to hear about your frustration.

We will immediately investigate and have this matter resolved. We will be in contact shortly to revert with an answer.

Thank you and kind regards

Stephan Olivier

Client care media manager

BD
Brian D's update24 Jun 2016, 13:42
Reviewer Update

Thanks for sorting this out. Assessed this morning. Much appreciated.

Santam
Santam's reply24 Jun 2016, 14:19
Official

Dear Brian,

It is only a pleasure. We are delighted to hear that.

Please do not hesitate to contact us should you require further assistance?

Kind regards

Stephan Olivier

Client care media manager