JAvdM
Jacobus Albertus van der Merwe

1 reviews | Active since Dec 2009

10 Mar 2016, 11:45

Very sad excuses

I was a Santam client before, then bought a new car, and changed insurance to another company.<br> <br> Unfortunate events occured which was not intentional, and had to claim from the other insurance company.<br> <br> I decided that I wanted to go back to Santam, and believe it or not, they just declined me, because of stupid excuses that I have apparently claimed too much in the past 3 years. IT WAS ACCIDENTS, AND I DIDNT ASK FOR IT TO HAPPEN. Why do people have insurance then? to just pay until the end of time just to make you rich, and not use it when the unfortunate things in life happens?<br> <br>

0
Replies (1)
Santam
Santam's reply10 Mar 2016, 12:51
Official
Hello Jondo1,

Thank you for your post.

We apologise for the inconvenience you have experienced.

We will follow this up immediately and contact you shortly.

Thank you and kind regards
Kurt Koopman
Client Care Manager